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Celebrating our 10th anniversary We ship all across Canada
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Policies

Shipping & Delivery

All our products are shipped from our Montreal, Canada store. We currently ship to Canada only. All perishable items are shipped via UPS. Same day shipping is available for some areas in Montreal.

For Purim delivery information click here

Returns & Refund

We are committed to full customer satisfaction! KosherBaskets.ca will resolve customer satisfaction issues as quickly as possible. Our customer service phone number is 514-272-2639.

Issues must be reported via email or phone within 48 hours of receipt of goods.

Claims for orders returned because of incorrect recipient shipping information submitted by the customer will not be honored. It is a customer’s responsibility to provide KosherBaskets.ca with correct shipping information at the time of placing the order.

If an item arrives broken, we will replace it to the best of our ability. We may make substitutions, as some items sell-out.

While we do our best to make sure you and your friends/family receive order(s) in a timely manner, we rely on UPS for professional delivery service. Although rare, UPS does occasionally have delivery issues. If UPS attempts delivery and fails, KosherBaskets.ca will not be held responsible.

KosherBaskets.ca may substitute food items of equal or better value depending upon availability.

Safe & Secure Online Shopping

All information provided is secure. We use industry standard Secure Sockets Layer (SSL) technology to protect your data. SSL encrypts your personal information, including your name, address and credit card information, which makes it impossible for an unauthorized third party to decode, and provides you with a safe shopping environment.

Privacy Policy

We respect our customers' privacy and we are committed to protecting it fully. We use the information collected to enhance your shopping experience. When you share information with us, you enable us to provide you with individualized attention otherwise unavailable.

When you register with us, you have an opportunity to receive information about special promotions, and coupons that we issue occasionally. We will not trade or sell any information on our customers with third parties.